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Find out everything you need to know about using your grant.
You can choose the bed and bedding that’s right for you. Once your grant has been awarded, our partners, TFS, will send you an email and an SMS message with a link to the dedicated TFS Family Fund website. Using this link, you can place your order and TFS will deliver this directly to you.
In order to ensure your grant is correctly processed, you must use the dedicated TFS Family Fund website, or you can place your order by calling the TFS customer service team on 01355 226 556.
Your bed and bedding grant must be used within three months from the date on your grant award letter, otherwise the grant will expire and funds will be returned to Family Fund.
Frequently asked questions
No, you can buy items as, and when, you need them. However, you must use your total grant amount within three months of the date on your grant award letter.
The total grant amount must be used within three months of the date on your award letter.
Your grant can be used on the TFS Family Fund website, or you can place an order by calling TFS customer service team on 01355 226 556.
Yes. You can pay the difference before completing the transaction.
This grant can only be provided through this dedicated supplier and we cannot provide a cash alternative.
